Resume templates:
Duties:
- Consult with clients to develop and document web-site requirements
- Prepare mock-ups and storyboards for discussing them with clients
- Develop web-site structure as per clients requirements
- Source, select and organize information for inclusion and design the appearance, layout and flow of the web-site to attract customers
- Create and optimize content for the web-site using a variety of graphics and other software for making web-site load faster and be search-engines friendly
- Conduct tests and perform security and quality controls to make web-site more secured
- May lead and train junior team members to develop web-site graphics, content and code to optimize the resources of the team
- Write, modify, integrate and test software code for e-commerce and other Internet applications
- May research and evaluate a variety of libraries and choose the appropriate one to meet customer’s needs
- Write, modify, integrate and test web-site code
- Maintain existing software code by making modifications as required
- Refactor the web-site code to make it easier to maintain and to make web-site work faster
- Identify technical issues and provide solutions to solve them
- Willingness to stay current with changing web technologies and online trends
What type of candidates are we looking for?
- Honest and reliable;
- Timely, organized and efficient;
- Personable, friendly and “can do” attitude;
- Proactive and motivated;
- Willing to work on any project, big or small;
- Good with numbers, analytical;
- Diligent, thorough and accountable for details and follow up
- Innovative with a focus on process improvement;
- Skilled in problem solving;
- Ability to work under pressure, meet deadlines and multi-task;
- Team player;
- Works with minimal supervision; and
- Ability to adapt quickly in a changing, growing environment.
What are the minimum requirements?
- Minimum of 3 years customer service and accounts receivable experience, with a primary focus on customer service & order entry;
- Must have excellent phone manner and enjoy working with customers
- Experience working with confidential company information;
- Proficiency in Excel, Word, Outlook and Google Email;
- Good understanding of multiple Payment Terms and Dating;
- Good understanding of inventory related systems; and
- Ability to speak, read and write fluently in English.
What will my job responsibilities be?
- Process customer orders received via email, phone, online and fax;
- Answer customer inquiries including tracking customer orders and arranging empty pick-ups; following up to ensure empties are retrieved in a timely fashion
- Track order stats daily and record in spreadsheet
- Source and price items and prepare quotes for sales department
- Set up of new and maintenance of existing client profiles on system
- Set up customers online accounts;
- Send emails introducing customers to our E-Store;
- Send new customer welcome letters (monthly);
- Ensure that all order pick-ups by customer from Carlyle are cleared on a weekly basis;
- Check backorders daily and inform customers of ETAs;
- Act as back up to A/R; daily deposit, account management & collections
- Attend and participate in Operation Team meetings weekly; and
- Other duties as required from time to time.
Links: